Private Conversation Lessons
・“Private Conversation Lesson Packages” expire 60 days after payment has been successfully received. If your conversation lessons have expired, no refund will be provided. If you are unable to book conversation lessons within the validity period due to issues with our booking system, the validity period will be extended. In this case, we will contact you.
・If you have not taken any of the lessons, we will provide a full refund. Please make sure to submit a refund request within 7 days of your payment. We issue refunds through PayPal.
・You must inform us about the conversation cancelation lesson one day before the lesson schedule. If you fail to cancel your conversation lesson one day in advance, your booking will be forfeited and you will not receive a refund.
・We cannot postpone or extend the lesson when you cannot take it due to your PC error during the lesson. Please check your internet connection, microphone, and speaker before the lesson.
Daily Japanese Support Service
・If you have not used this service, we will provide a full refund. Please make sure to submit a refund request within 7 days of your payment. We issue refunds through PayPal. If the service has expired, no refund will be provided. If you are unable to use the service within the validity period due to issues with us, the validity period will be extended. In this case, we will contact you.